We want your MXN Store Weighted Bunny Plush to arrive as expected. If the item arrives damaged, materially different from the listing or otherwise qualifies under applicable consumer law, contact us promptly with your order details.
Approved returns should be unused where reasonably possible and include the original packaging. Refund timing depends on the payment method and financial provider. Delivery fees may be non-refundable unless the return is due to our error.
Contact MXN Store before sending any item back so the return can be reviewed and confirmed.